Shipping & Delivery Policy
Last updated: July 30, 2025
This Shipping & Delivery Policy outlines the details regarding the shipping and delivery of products purchased from Bits and Volts Pvt. Ltd. We strive to ensure a smooth and efficient delivery process for all our customers.
Shipping Information
Processing Time
- All orders are typically processed within 1-2 business days (Monday to Friday, excluding public holidays) after payment confirmation.
- Orders placed after 2:00 PM IST on a business day or on weekends/holidays will be processed on the next business day.
Shipping Methods & Delivery Timeframes
We partner with reliable courier services to deliver your products. The estimated delivery time will vary based on your location:
- Local Deliveries (within Maharashtra): Estimated delivery within 3-5 business days once shipped.
- National Deliveries (Rest of India): Estimated delivery within 5-10 business days once shipped.
- Please note that these are estimated delivery times. Actual delivery may vary due to unforeseen circumstances, courier delays, or public holidays.
Shipping Charges
- Shipping charges are calculated based on the weight, dimensions of the package, and the delivery destination.
- The exact shipping cost will be displayed at checkout before you finalize your purchase.
- We may offer free shipping promotions from time to time on qualifying orders. Any such promotions will be clearly communicated on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s).
You can track the status of your order by visiting the courier partner's website and entering your tracking number. A link to the tracking page will usually be provided in the shipping confirmation email.
Delivery Information
Delivery Attempts
- Our courier partners will typically make 2-3 attempts to deliver your package.
- If delivery is unsuccessful after multiple attempts, the package may be returned to us. In such cases, additional shipping charges may apply for re-delivery.
Recipient Availability
Please ensure that someone is available at the shipping address to receive the package during business hours. We are not responsible for delays or non-delivery resulting from the unavailability of the recipient.
Damaged or Lost Shipments
- If you receive a package that appears to be damaged, please do not accept it. Instead, notify the courier personnel and contact us immediately with details and photographic evidence.
- In case your order is lost in transit, please contact us at support@bitsandvolts.in or call us at +91-9359526445. We will investigate the matter with the courier partner and arrange for a replacement or refund as per our Refund & Cancellation Policy.
Incorrect or Incomplete Address
It is crucial to provide accurate and complete shipping details at the time of placing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, re-shipping charges will apply.
International Shipping
Currently, Bits and Volts Pvt. Ltd. only offers shipping within India. We do not support international shipping at this time. Please check back for updates as we may expand our shipping capabilities in the future.
Changes to this Shipping & Delivery Policy
We may update our Shipping & Delivery Policy from time to time. We will notify you of any changes by posting the new policy on this page.
We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Shipping & Delivery Policy.
You are advised to review this Shipping & Delivery Policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Shipping & Delivery Policy, You can contact us:
- By email: support@bitsandvolts.in
- By visiting this page on our website: https://www.bitsandvolts.in/
- By phone number: +91-9359526445